Privacy Policy

Information We Collect

We collect the information you give us, information created while you deliver, and information from your device permissions.

Account information

• Name, email address, and phone number when you create an account.
• Your store (Milford or Westport) and vehicle description.

Driver documents

We collect uploads of your driver's license (front and back), vehicle registration, and auto insurance. You can take those photos with the camera or choose existing photos from your photo library. We also collect proof-of-delivery photos.

W-9 and taxpayer identification number

We collect a Form W-9, including your legal name, tax classification, mailing address, and taxpayer identification number (Social Security number or EIN). The taxpayer identification number is encrypted before it is stored. An internal bookkeeper uses it to file Form 1099. The App shows only the last 4 digits.

Location

While you are on shift (logged in and available for a delivery, or performing one), we collect your precise location in the foreground and in the background. We use it to send delivery offers, show ETAs, verify deliveries, and keep people safe. We do not collect location while you are off shift or logged out.

Text messages

If you agree, we send automated text messages to your mobile number about delivery offers, account and document notices, and payouts. Message frequency varies. Message and data rates may apply. Consent is not a condition of using the App or of signing the contractor agreement. Reply STOP to opt out and HELP for help. You can also turn texts off in the App profile. Opting out of offer texts may mean you see offers later, because the App still shows them in the App.

How We Use Your Information

• To operate delivery dispatch, including offers, ETAs, and proof of delivery.
• To review your license, registration, and insurance, and to suspend offers when a required document expires.
• To pay you and to file Form 1099 from your encrypted W-9.
• To send the texts you consent to, and push notifications you allow.
• To keep drivers, restaurants, and customers safe.

Data Security

• Taxpayer identification numbers and customer personally identifiable information are encrypted with AES-256-GCM.
• License images and other sensitive documents are stored with access limited to people who review compliance or file taxes.
• Data is transmitted over HTTPS.

Data Sharing

We do not sell your personal information. We share data only as needed to operate the App, pay you, meet legal obligations, and support safety.

• Restaurants, for the delivery you accepted.
• Service providers bound by confidentiality, such as hosting, authentication, and text-message delivery.
• An internal bookkeeper, for Form 1099 filing.
• When the law requires it.

Data Retention

We keep your data while your account is active and as needed to provide the service. Tax records, including the W-9, are kept for the period the law requires.

Your Rights

You may request access to, correction of, or deletion of your data, subject to legal retention such as tax records. Where the Connecticut Data Privacy Act applies, those rights are included. Going off shift stops location collection. Reply STOP to opt out of texts.

• Email privacy@pizzalyfe.com.
• Delete your account from the App profile screen or the account deletion page.

Children's Privacy

The App is not intended for children under 18. We do not knowingly collect information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will post the new policy on this page and change the date above.

Account Deletion

You can delete your Driver Lyfe account from the App profile screen, or follow the instructions on the account deletion page.

Contact Us

• Email: privacy@pizzalyfe.com
• Driver Lyfe, Connecticut, USA